FRONTLINE CALL CENTER specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound and outbound communication channels encompassing phone, live chat and e-mail.

Headquartered in Eastsound, Washington and founded in 2005, we provide an array of sophisticated customer contact management solutions to companies across the country, primarily in the following industries:

Ø  Order Processing

Ø  Technical Support – Help Desk Support

Ø  Healthcare and Medical Support

Ø  Back Office Administration

Our current client roster is composed of industry leaders and companies in the United States, representing diverse verticals and with more than one program (or campaign). We support work types with different product line-ups and support media, as well as varying degrees of

complexities.

Our business strategy encompasses building long-term client relationships, capitalizing on our expert response team and leveraging our depth of relevant experience. Our growing success is largely dependent upon the efforts, direction and guidance of our senior management who have years of proven call center experience - one of our key strengths. FRONTLINE CALL CENTER has assembled a team of subject matter and skill based experts.